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You need your website up, 24/7 ...but you don’t want the headaches of making that happen. That’s what web hosting is all about. Unlike your company's physical front door, visitors will come through your electronic front door (i.e., your website) at any hour, day or night ...and you’ve got to be ready for them. That means worrying about all the things that can go wrong – power, communications, server hardware & software – and ensuring that when they do go wrong, they don’t compromise the mission. Or – given that you certainly have better things to do – it means letting someone else worry about all those things for you ...which is where web hosting comes in. In this scenario, you turn the management of your website over to specialists who do this continually for a large number of clients. For a nominal fee, you get a service-level commitment, peace of mind, and none of the headaches. Buyer beware: all hosting solutions are not created equal. There are a great number of low-end hosting providers out there whose commitment extends only to power, communications access and server hardware/OS. If your site goes down for whatever reason and they determine that their server is up, you’re on your own to identify and fix “your” problem. And that’s assuming you can actually talk to a real person about the issue; most such providers’ notion of support is email. eMagine, by contrast, commits to your application’s (website’s) uptime, not just the host server, comm and power. Should your site go down or encounter any sort of unexpected problem, we’ll work with you to identify and remedy the cause as soon as possible. And you’ll not only be working with a real human – it will be the same person over time, who knows and understands your site and its functions. Our hosting service also includes daily backups, which (if available at all) are an extra-cost option with the volume/budget providers.
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